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Terms & Conditions

General Conditions

All iXCells products are for research use only, except as expressly stated otherwise, and no further distribution is allowed without written permission. Except as otherwise declared, these products are not to be administered to humans and are not suitable for diagnostic and/or therapeutic purposes. iXCells reserves the right to discontinue sales of any products or to change product descriptions and/or specifications at any time without prior notification.

Warranty & Return/Refund Policy

iXCells is committed to providing high quality products to our customers. All of our products have been routinely tested and validated. However, if you have any problem with the products, we will try our best to either replace the products or provide a refund. Such warranty is applicable only when the recommended procedure, mediums or reagents are used according to the product datasheet or user manual.

EXCEPT AS SET FORTH IN THIS SECTION, THE PRODUCTS ARE PROVIDED “AS IS,” AND IXCELLS DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE IXCELLS PRODUCTS SOLD HEREUNDER, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Payment Security

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Limitation of Liability

In no event will iXCells Biotechnologies USA, LLC. be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to iXCells under this agreement during the 12 month period prior to the cause of action. iXCells shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.

Indemnification

Purchaser agrees to indemnify and hold harmless iXCells Biotechnologies USA, LLC. from any loss or damage either directly or indirectly, incidental or consequential arising out of the use of the website and products of iXCells Biotechnologies USA, LLC.

Disclaimer

Although the cell products have been tested negative for HIV, Hepatitis B, and Hepatitis C, users should always treat all human cells as potential pathogens and handle the cell products with caution. Personal protective equipment (PPE) should be used when handling these materials. Dispose all cell product with appropriate procedures for potentially pathogenic or biohazard materials.

iXCells Biotechnologies USA, LLC. does not warrant the accuracy, completeness or timeliness of the materials provided at this site. Changes to the materials at this site may be made at any time without notice.