iXCells Inc. (San Diego) is expanding its in vitro assay group. We are seeking a highly motivated and skilled Research Associate who will play a role in our fast-paced R&D team.

• Conduct in vitro pharmacology experiments for preclinical contract research
• Support research efforts for target identification, target validation, drug screening, hit confirmation, and mechanism of action studies
• Proficiency in data analysis and experiment troubleshooting; accurately interpret data and communicate experimental results internally
• Search and utilize literatures and external resources to support ongoing studies
• Participate in cross-functional collaborations if needed
• Assist with laboratory maintenance

• Minimum of a bachelor’s degree in biology, biochemistry, pharmacology, or closely related fields; Master’s degree with working experience is preferred
• Hands experience on molecular biology, biochemistry, and cell biology techniques, such as molecular cloning, cell culture, DNA/RNA transfection, virus transduction, RNA isolation, real-time PCR, immunoblot, ELISA, MSD multiplex assay, cell viability assay, enzyme activity assay, etc.
• Experience in cell culture and/or assay development is a plus
• Able to effectively multitask and advance various projects simultaneously
• Ability to work in a fast-paced environment and adapt to changes quickly
• Detail-oriented with excellent organization and record-keeping skills
• Strong computer skills with demonstrated proficiency in MS Office and other software/websites for sequencing analysis and data graphing
• Excellent oral and written communication skills
• Able to work in a team-oriented environment. Effectively collaborate across functional teams

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Flexible spending account (FSA)
• Paid time off
• Bonus (based on performance)
• Incentive Stock Option (ISO)
• Employee professional training program

Full-time

Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

iXCells Biotechnologies is an innovative cell biology and cell technology company that provides preclinical drug discovery solutions with a focus on disease relevant cellular models, enabling technologies and services to the global academic, biotech and pharma communities to accelerate the pace of drug discovery.

We are searching for an experienced Sales Account Manager (SAM) to join our commercial team. Reporting to the Business Development Director, the SAM has a fundamental understanding of primary and iPSC derived cell-based applications across life science market segments and workflows, such as (but not limited to) cell biology research, drug discovery and development, biomarker identification/validation, cell and immunotherapy, and related cell-based assays needed by clients to advance their research and commercialization efforts. The successful candidate is a resourceful, self-starter, who is passionate about engaging with customers to increase global sales of iXCells Biotech’s products and services.

• Develop and qualify sales leads (SQLs), generate price quotes, and capture purchase orders
• Collaborate with Marketing and Business Development (BD) teams to ensure a streamlined sales development workflow, striving to continually increase lead-to-closed won sales conversion rates, maintaining a consistently high customer service level
• Apply strategies and tactics to ensure high customer retention rates, low customer churn rates, always striving to increase sales pipeline velocity
• Develop sales plans to achieve or exceed new customer acquisition targets, work with Marketing to advance prospecting activities within acquired accounts, continuously develop positive client relationships, farm customer accounts to grow sales within and across cost centers, where possible
• Meet with prospects and customers at networking events, conferences and site meetings
• Collaborate with Marketing and BD to influence content for marketing campaigns (e.g., playbooks) designed to generate strong leads and nurture opportunities within your area of sales responsibility
• Facilitate meetings between customers and production team as required, to provide clients or prospects with technical information and/or further insights into iXCells capabilities that can provide solutions
• Serve as a key point of contact for customer engagement, drive profitable revenue growth for iXCells’ products and services, achieve or exceed annual sales goals and objectives.
• Identify opportunities to move acquired customers into Master Service Agreements (MSAs) or other types of supply and service contracts to facilitate growth into key account status and beyond
• Ensure customer records in the CRM are accurate and continually update the status of sales opportunities flowing through sales development stages (ERP system); generate sales reports to monitor sales performance, work collaboratively with the Business Development team to develop sales forecasts and develop new business opportunities
• Collect voice-of-customer feedback, including complaints, and report to the commercial and/or operational teams for further action and timely resolution
• Contribute towards improving competitive intelligence, help identify opportunities to expand iXCells products and services that address unmet market needs

• Bachelor’s degree in a relevant life science field with preferred experience in primary cells/stem cell research, cell engineering, and/or CRO services, especially in a Drug Discovery setting
• At least five years of sales or business development experience selling products and/or services to pharma, biopharma, cell and immunotherapy, and/or biotech organizations to support various life science applications, especially within preclinical development
• Experience prospecting potential new customers, developing and qualifying sales leads, preferred experience utilizing prospecting tools and resources
• Experience applying strategic sales and negotiation skills, proven ability to develop and grow key accounts, and forecast sales is preferred
• Excellent interpersonal and persuasive communication abilities in both sales and scientific settings
• Strong verbal, written, and communication skills, ability to deliver presentations to management team
• Strong organizational skills and ability to track multiple projects
• High proficiency in PC and app-based software applications (Word, Excel, PowerPoint, CRM application, Twitter, LinkedIn, Google application suite)
• Preferred experience using Enterprise Resource Planning (ERP) solutions, such as Oracle, SAP, or alternative software platforms
• Exemplify a growth mindset and demonstrate a bias for action and results, consistently self-evaluating and adjusting to improve performance
• Willingness to travel to business venues for multiple days to accomplish assigned objectives (~25% travel)

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Flexible spending account (FSA)
• Paid time off
• Bonus (based on performance)
• Incentive Stock Option (ISO)
• Employee professional training program

Full-time

Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

Due to business expansion, we are currently seeking a talented and motivated individual to join our in vitro Pharmacology team. The candidate for this position will be responsible for the establishment of various assays as assigned, and performance of experiments to support in vitro screening and/or evaluation of drug targets or candidate drugs. The candidate with immune-oncology background is preferred.

• Lead a small group to manage various projects to meet agreed upon deliverables and timelines for preclinical contract research services 
• Implement cellular assays using various techniques such as cell sorting, multi-color flow cytometry, CyTOF, gene expression
• Responsible for the development, optimization and verification of various assays including cell-based and immune cell assays to test agents including small molecule compounds, antibodies, and other recombinant biological products
• Manage multiple projects including preparing the project updates and final reports
• Search and utilize literatures and external resources to support ongoing projects
• Work on some internal R&D projects and prepare and update related SOPs
• Assist with and perform other experiments as required

• MS degree with 7+ years or Ph.D. degree with 3+ years working experience biology, pharmacology, or immunology. Experience in immune-oncology background is preferred but not required
• Solid technical knowledge and hands-on experience with conventional immunological techniques
• Proficiency in the characterization of blood cell subpopulations employing cytometry and additional methods for immune cell analysis
• Experience with advanced multi-color flow cytometry (FACS) for sorting and analysis of tissue-derived samples is preferred
• Strong computer skills with demonstrated proficiency in MS Office and other software/websites for sequencing analysis and data graphing
• Proficiency in data analysis and experiment troubleshooting; accurately interpret data and communicate experimental results internally

• Able to work in a team-oriented environment. Effectively collaborate across functional teams. 
• Excellent communication and management skills

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Flexible spending account (FSA)
• Paid time off
• Bonus (based on performance)
• Incentive Stock Option (ISO)
• Employee professional training program

Full-time

Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

The Research Associate (Stem Cell Group) plays a role in the fast-paced and dynamic manufacture and R&D team. She/he will support the lead scientists to execute the projects in product generation, CRO services and R&D programs in the Stem Cell group, including human iPSC/ESC culture, reprogramming, differentiation, and assay development using the iPSC derivatives.  Extensive hands-on experience in working with human iPSCs is required.  The individual will interact with other internal and external departments for project development.

• Work under the supervision of the lead scientists in Stem Cell group, including product generation & QC, CRO services and R&D projects
• Human iPSC/ESC culture, reprogramming, differentiation, and assay development using the iPSC derivatives
• Assist with and perform other experiments as required. Conduct routine lab duties as assigned
• Keep good data recording (with all the experimental details, using the required formats)

• Minimum of a bachelor’s degree in biology, biochemistry, pharmacology or closely related fields
• Extensive hands-on experience in working with human iPSCs is required
• Experience in the in vitro neuronal culture is ideal
• Prior experience with cell-based assays and FACS based immunology assays is highly desired
• Excellent attention to details with proven communication and problem solving skills
• Superior time and project-management skills; commitment to anticipating and meeting deadlines
• Flexibility and ability to respond to changing priorities and project directions
• Willing and able to work a flexible schedule, including occasional overtime is a plus

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Flexible spending account (FSA)
• Paid time off
• Bonus (based on performance)
• Incentive Stock Option (ISO)
• Employee professional training program

Full-time

Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

The Research Associate (Primary Cell / Product Group) plays a role in the fast-paced and dynamic manufacture and R&D team. She/he will support the lead scientists to execute the projects in product generation, CRO services and R&D programs in the Primary Cell / Product group, including primary cell isolation, and various assays using primary cells. The individual will interact with other internal and external departments for project development.

• Work under the supervision of the lead scientists in Primary Cell / Product groups, including product generation & QC, CRO services and R&D projects
• Isolate and characterize primary cells from animal and human tissue specimens
• Assist with and perform other experiments as required. Conduct routine lab duties as assigned
• Keep good data recording (with all the experimental details, using the required formats)

• Minimum of a bachelor’s degree in biology, biochemistry, pharmacology, or closely related fields
• Prior experience with cell-based assays and FACS based immunology assays is highly desired
• Willing and able to work with rodents as experimental animals is a plus
• Excellent attention to details with proven communication and problem-solving skills
• Superior time and project-management skills; commitment to anticipating and meeting deadlines
• Flexibility and ability to respond to changing priorities and project directions
• Willing and able to work a flexible schedule, including occasional overtime is a plus

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Flexible spending account (FSA)
• Paid time off
• Bonus (based on performance)
• Incentive Stock Option (ISO)
• Employee professional training program

Full-time

Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.

Due to business expansion, we are currently seeking a talented and motivated individual as an Inside Sales Associate (ISA) to join our business development team in CRO business unit. iXCells Biotechnologies is a San Diego based cell biology and cell technology company dedicated to providing innovative pre-clinical drug discovery solutions with the focus on disease-relevant cellular models, enabling technologies and services to the academic, biotech and pharma communities to accelerate the pace of drug discovery. The job involves lead qualification of inbound inquiries from both existing and new customers in order to provide solutions to their projects and business needs.

• Respond to inbound inquiries generated by website content and marketing campaigns
• Process incoming orders and quotation requests for new and established customers including coordination with both Production and Shipping teams to ensure order fulfillment
• Initiate and track customer complaint logs and bring together necessary Subject Matter Experts to resolve issues while maintaining customer relationships
• Serve as point of contact with distributors
• Bridging the customers and production team to provide customers with technical information and/or tools; work on customers' troubleshooting and/or complaints with a technical issue
• Meet with prospects and customers at networking events, conferences, and site meetings
• Assist sales & marketing in gathering intelligence on accounts, prospective buyers using online research tools
• Work together with the Business Development team to ensure all possible actions are done in order to secure business in competitive situations
• Participate in regular Sales meetings
• Assist with promotion and execution of company events

• BS or MS in life science, with preferred experience in primary cells/stem cell research, especially in a drug discovery setting
• 1-2 years of experience in a life science laboratory. Previous Sales experience or any customer-facing experience is preferred but not required
• Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred
• Excellent interpersonal and persuasive communications abilities in both sales and scientific settings
• Strong organizing skills and ability of tracking multiple projects

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Flexible spending account (FSA)
• Paid time off
• Bonus (based on performance)
• Incentive Stock Option (ISO)
• Employee professional training program

Full-time

Be aware that your job responsibilities may change at any time during your employment. From time to time, you may be asked to work on special projects, or to assist with other work necessary or important to the operation of your department or iXCells. Your cooperation and assistance in performing such additional work is expected. iXCells reserves the right, at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job positions, or assign additional job responsibilities.